Part-Time Customer Service / Fleet Administrator – Eastern Rentals, Auckland

Join Eastern Rentals, a leading vehicle rental company in Auckland, where we prioritize exceptional customer experiences and reliable service. We're seeking a motivated team player to support our fleet operations.

What You'll Do:

• Handle customer inquiries via phone, email, and in-person, including making, amending, and canceling bookings.

• Assist with vehicle check-ins/outs: Show customers their vehicles, explain operations, and perform basic checks.

• Support fleet admin: Drive vehicles for COF inspections, refuel, and do light cleaning to keep our fleet in top shape.

What We Need From You:

• Some customer service or hospitality experience (preferred).

• Full NZ driver's license (Class 1 required; Class 2 a bonus) with confidence driving manual/automatic vehicles up to 5999kg GVM.

• Basic automotive knowledge for vehicle inspections.

• Legal right to work in NZ.

• Computer literacy and strong English language skills.

• Excellent communication and a friendly, approachable personality.

• Willingness to work under pressure and commit to high standards.

• Preferably based near our Auckland location for easy commuting.

Our Ideal Candidate:

• Is honest, reliable, and punctual with strong work ethic and integrity.

• Thrives on customer interactions and building repeat business.

• Takes responsibility and stays motivated in a fast-paced environment.

www.easternrentals.co.nz