Animates is New Zealand’s leading pet care company with 46 pet specialty retail stores, 28 grooming salons and 15 vet clinics and growing. 

As a Retail Sales Assistant you’ll join our passionate and knowledgeable Papanui team committed to making the world a happier place through the love of pets.

This is a permanent, part-time opportunity, working 13 hours per week, as follows:

• Tuesday 9am-5pm
• Saturday 9:30am-3.30pm

What will I be doing?

This isn’t your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.

Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, suggest educational toys and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food. 

What we’re looking for:

You’ll pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.

To be successful you’ll also have:

• Experience in a customer facing role (retail experience preferred)
• Physical ability to lift stock (up to 20kg)
• Flexibility to work weekdays, weekends and public holidays
• A positive attitude and dedication to being a valuable team member

Why you will love Animates:

You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets.

We offer a supportive company culture with Managers committed to the wellbeing of their people and where everyone embodies the Animates values – passion, authenticity, care, knowledge, and togetherness! We encourage you to bring your whole self to work and pride ourselves on being an inclusive Rainbow Tick Certified Employer.

We also offer:

• Ongoing learning and development
• Various career progression pathways
• Generous discounts at our retail stores and vet clinics
• Parental leave benefits to support your growing family
• Give back to your chosen charities through our ‘Paws for Good’ volunteer leave 
• Paid bereavement leave following the loss of a pet
• Access to free counselling through our Employee Assistance Programme
• Stability. Be part of a business that’s growing and thriving

If you share our love for the pet parents we serve, the merchandise we sell, and the work we do, this is a place for you to build a rewarding career!