Medical Administrator – CannaPlus+ Ponsonby

Join a purpose-led clinic making a real difference in people’s lives

CannaPlus+ is New Zealand’s leading medicinal cannabis clinic, located in the heart of Ponsonby. We’re a passionate, dedicated team who pride ourselves on creating a safe, non-judgmental space for people exploring whether medicinal cannabis may support their health and wellbeing. Every day, we help patients feel heard, supported, and empowered — and now we’re looking for someone who shares that purpose.

About the Role

We’re searching for an exceptional Administrator who thrives in a fast-paced environment and genuinely cares about delivering an outstanding experience to our patients.

This is a full-time, Monday–Friday on-site role in our Ponsonby clinic — perfect for someone who enjoys being at the heart of a friendly, collaborative team and contributing to a meaningful, patient-focused service.

As our Administrator, you will be the face of our clinic, ensuring every patient feels welcomed, supported, and cared for. You’ll manage a variety of administrative tasks, keep the clinic running smoothly, and play a vital role in helping our doctors and patients connect with ease.

We’re looking for someone who:

• Brings warmth, professionalism, and positivity to every interaction

• Is highly organised and thrives on creating order in a busy environment

• Enjoys problem-solving and isn't afraid to roll up their sleeves

• Loves working with a diverse team and adapts easily to changing priorities

• Takes pride in delivering an exceptional patient experience

What You’ll Bring

To excel in this role, you will ideally have:

• Experience in a healthcare or clinic environment (preferred but not essential)

• A background in customer service with a people-first mindset

• Strong organisational and time-management skills

• Excellent communication skills — both written and verbal

• Strong attention to detail and the ability to juggle multiple priorities

• Proficiency with Microsoft Office and experience with healthcare software (an advantage)

• An understanding of healthcare compliance and regulatory requirements (bonus)

Why Join Us?

At CannaPlus+ you’ll be part of:
A supportive, passionate team making a genuine difference
A relaxed, inclusive environment where diversity is welcomed
A fast-growing sector with opportunities to learn and grow
A purpose-driven clinic helping people improve their quality of life

If you are organised, compassionate, and excited about supporting patient care in a meaningful way, we would love to hear from you.