ROLE SUMMARY:
  
We are Petdirect, an online one-stop shop for all your pet needs. Our vision is to lead the pack in making it easier for Kiwi pet parents to provide the best life for their pets. We want to provide an amazing experience for pet parents and their pets as we live better lives through happy pets. Proudly NZ-owned and operated, we’re a passionate team of PetSters dedicated to helping pets and their people live happier lives. We were also recognised as one of New Zealand’s Best Places to Work for 2025 in the medium business category, something we’re incredibly proud of and committed to living up to every day.
  
Our business is growing, and so is our team. This means we need All Paws In.  We are looking for reliable, hard-working and committed Warehouse Assistants who are able to work part-time on a Friday or a Sunday - or both days, to join our awesome team of PetSters at our Avondale, Auckland Warehouse.  
  
The role will include picking, packing,  RF scanning and dispatch, as well as associated duties and responsibilities.
We are currently looking to expand our team with at least three part-time employees on both Friday and Sunday. The successful candidate will work Fridays 8am-4.30pm and/or Sundays 7am to 3.30pm. Other shifts may be available at different times if you are interested and available to work.
  
  
KEY RESPONSIBILITIES:
  
At Petdirect, attitude is everything. We are a values-driven business, and we look for people who do the right thing, treat others with respect, and go the extra mile. The extra 1% makes the biggest difference.
  
The key responsibilities of this role include:

• Pick/Pack Operations: Accurately pick, pack, and prepare customer orders for dispatch.
• RF Scanning: Use RF scanners to ensure accuracy in order selection and stock movement.
• Dispatch & Shipping: Ensure orders are packed safely and efficiently, ready for courier or freight collection.
• Stock Handling: Assist with replenishment, inventory counts, and reporting discrepancies.
• Team Collaboration: Work closely with the Outwards team and wider warehouse PetSters to achieve daily targets.
• Health & Safety: Follow all company health and safety procedures to maintain a safe working environment.
• Flexibility: Support other warehouse functions when required.

  
SKILLS AND EXPERIENCE REQUIRED:
  
We are looking for PetSters who:

• Have RF scanning experience in a warehouse environment.
• Have proven pick/pack experience with strong attention to detail and accuracy.
• Are reliable, punctual, and committed to their shifts.
• Are physically fit and able to lift up to 25kgs safely.
• Have a strong work ethic and practical common sense.
• Show initiative and are not afraid to roll up their sleeves.
• Work well in a fast-paced environment while maintaining accuracy.
• Communicate clearly and are team players who run with the pack.
• Are flexible and open to working in a seven-day business.
• Have a driver’s license and transport to get to and from work easily.

  
OUR STANDARDS:

• Seek 1%ers: We embrace continuous learning and strive to improve every day, no matter how small the gain.
• Act with purpose: We are intentional in our decisions and actions, always keeping the customer at the centre.
• Be collaborative: We work as one team - respectfully, openly, and with a shared commitment to success.
• Take responsibility: We own our actions and outcomes, demonstrating accountability at every level.
• Get it right: We hold ourselves to high standards by prioritising quality and accuracy in everything we do.

  
BENEFITS:

• A generous staff discount to spoil your pets.
• Monthly recognition and performance incentives.
• Growth and training opportunities within our warehouse team.
• All-day snacks, shared morning teas, and team lunches.
• A supportive, fun, and people-focused work culture.

  
ABOUT PETDIRECT:
  
We are a team of pet enthusiasts dedicated to making life easier for pet parents. Our journey started as an online-only business, but we have now expanded into brick-and-mortar retail, with our first five stores now open and ambitious plans to grow our physical presence across New Zealand.
  
We pride ourselves on offering exceptional service, high-quality products, and expert advice to help Kiwi pet parents make the best choices for their furry family members. As we expand, our commitment remains the same: to be a trusted partner for pet lovers across the country.
  
Join us as we continue to build a market-leading e-commerce and retail experience for pet parents in New Zealand.
petdirect.co.nz