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Full-Time Position
Full-Time Position
in
Published 999 days ago
Content Manager (Website)

Content Manager (Website)

Marketing & Communications - Marketing Communications Role until 03 Apr 2023

 

  • ​Join one of Aotearoa's largest digital retailers
  • Develop your skills and career 

  • Hybrid and flexible working

  • Supportive team culture 

 

Ready to make an impact?

 

We’re looking for an experienced Content Manager with a passion for content strategy and content design, and a hunger for learning to join our Content & SEO team. Our Content Managers are senior leaders in the Content Chapter, reporting into a Content Chapter Lead. You’ll be responsible for leading the content strategy, content design and content governance of our website to create a great shopping experience for customers. 

 

You’ll be joining a fun and supportive team that celebrates unique perspectives, successes as well as failures (or “fail yays” as we like to call them), and learning and development. We also like to have a laugh, share food inspo, and connect together online and in person.

 

About the Role | Mō te Tūranga

 

You’ll be responsible for: 

 

  • Leading content strategies to support business goals and help customers achieve their tasks online

  • Collaborating with UX and product teams to design customer journeys, and defining UX content requirements and messaging strategies to support these

  • Optimising website content for accessibility and discoverability, including information architecture, wayfinding and search

  • Reporting on content effectiveness, translating research, data and insights into recommendations to improve the customer experience

  • Working with our organic SEO agency to identify search strategies to drive quality traffic to the website and convert browsers into shoppers

  • Developing content models, standards and governance guidelines for web and document these in our Design System

  • Contributing to CMS enhancements to make content production and ways of working simpler for content creators and publishers

  • Seeking out ways to improve website content workflow and processes 

  • Supporting the integration of new website tools and technology, and creating training and process documentation

  • Working with Content Chapter Leads to shape and evolve the digital content strategy 

  • Championing content best practice across the Content Chapter and wider business

 

About You | Mōu

 

You’ll love this role if you:

  • Can demonstrate experience and passion for creating quality, customer-focussed content and user experience

  • Enjoy solving problems and thinking strategically about how content can drive business goals

  • Have strong communication skills and are confident dealing with a variety of stakeholders to bring them on the journey with you

  • Are performance-driven and can use data to inform and measure content

  • Understand the importance of content standards, tone of voice, language, and accessibility

  • Show an eagerness to learn, grow and continuously improve 

  • Can work autonomously but enjoy being part of a supportive and collaborative team

  • Enjoy coaching junior content team members

  • Love food!

 

Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ

 

​Our purpose is to make Kiwis' lives a little better every day. You’ll be part of helping to create a better shopping experience for over three million New Zealanders a week.

 

We’re friendly, down-to-earth, and energetic. We work hard but we have a great time doing it, and we love what we do. 

 

We support hybrid working so you can work where and how it suits you best: at home, in the office, or any mix of both.

 

We are proud to be a Work 180 endorsed employer for all women, view the great work we do here.

 

Come as you are | Nau mai, whakatau mai 

 

​We’re an equal opportunity employer committed to equal opportunity for all.

 

We know that content people come from lots of different backgrounds with different experiences, so don’t be put off if you feel like you don't “tick all the boxes”.

 

Part of what makes us stronger as a team is the breadth of experience and knowledge that each new person brings, so we invite you to come as you are.

 

 

 

 

Woolworths Group
External