About Us
We are Auckland’s premier destination for woodworking enthusiasts and trade professionals. Our East Tāmaki showroom proudly stocks the industry's leading global brands. We are expanding our team and looking for a passionate sales professional who lives and breathes woodworking.

The Role
We are seeking a full-time Retail Sales Assistant to join the team at CarbaTec New Zealand where you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our retail environment. As a Retail Sales Assistant, you will be the face of our business, helping customers find the products they need whilst building lasting relationships that drive customer loyalty and satisfaction. This role is essential to maintaining our reputation for outstanding service and expertise within the retail sector.

Key responsibilities

1. Provide friendly, knowledgeable and professional customer service to all retail customers

2. Assist customers in selecting appropriate products and provide product recommendations based on their needs

3. Process transactions accurately using the point-of-sale system or over the phone

4. Maintain a clean, organised and visually appealing retail environment

5. Stock shelves and displays with products, ensuring items are properly labelled and positioned

6. Handle customer enquiries and resolve concerns in a professional and timely manner

7. Assist with inventory management and stock counting when required

8. Follow health, safety and security procedures to ensure a safe shopping environment

9. Work collaboratively with team members to achieve store objectives and targets

What we're looking for

1. Previous retail or customer service experience is desired. An interest in woodworking tools and machinery would be an advantage

2. Strong communication skills and a genuine passion for helping customers

3. Ability to work effectively in a fast-paced retail environment

4. Reliable, punctual and committed to maintaining high standards of professionalism

5. Basic numeracy skills and proficiency with point-of-sale systems (training provided)

6. Physical capability to lift, carry and stand for extended periods

7. A friendly, positive attitude and willingness to learn and develop

8. Flexibility to work weekends, public holidays and peak trading periods if required. We do not currently open on weekends and public holidays

What we offer

At CarbaTec New Zealand Limited, we are committed to creating a supportive and rewarding workplace where our team members can thrive. We offer competitive remuneration, staff discounts on our products, and a welcoming team environment where your contribution is valued. We provide opportunities for training and development to help you progress your retail career.

Apply now

If you are enthusiastic about woodworking and looking to join a dynamic retail team to deliver outstanding customer service, we would love to hear from you. Please submit your application today.