Auckland Physiotherapy, is an innovative Physiotherapy clinic and Health Collective, located in Newmarket.

A fantastic opportunity has become available for a people-focused, high-energy and well-presented receptionist to work full time at our busy front desk. We are looking for a superstar receptionist who thrives on following through on jobs from start to finish.

It is a busy and varied role, in a fun and rewarding environment, helping to create better lives for our clients and staff. You will be able to deliver five star customer service at all times and handle all enquiries with clear communication and confidence.

This role suits someone who works well in a fast-paced environment, loves interacting with clients and staff, is careful/pays attention to detail, and wants to work with an awesome team of people all striving toward the objective of helping clients feel their best. 
 

This role is accountable for but not limited to:

Managing our easy to learn patient database, point-of-sale & booking systems (Cliniko & Mindbody)

Ensuring exceptional first impressions with our clients 

Effective handling of client correspondence in-person, via email, and over the phone

Inventory and stock management

Administration for the clinic

Supporting all AP team members including fellow receptionists, practitioners, practice manager, and directors

This role requires:

Excellent communication skills - both verbal and written, as well as a friendly manner when greeting clients in-person and over the phone 

A professional, proactive, positive and eager-to-learn attitude

Attention to detail and efficient time management

Ability to follow through on tasks and projects

Self-motivation and the ability to prioritise and multitask

Team player, who enjoys a busy environment

Organised and punctual

Cash handling experience

Privacy and confidentiality 

Experience:

Reception, Administration, or Customer Service: 1 year 

If you are ready to work for a company that values you, we would love to hear from you. Please submit your CV and a cover letter telling us why you think you’d be great for this role via SEEK by clicking ‘Apply for this job’ above.

Check us out online at www.aucklandphysiotherapy.co.nz, on our Instagram @aucklandphysiotherapy or Facebook www.facebook.com/aucklandphysiotherapy to see what a great place this is to work!

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?

• How many years' experience do you have as a Reception Role?

• Do you have customer service experience?

• Do you have experience in administration?