About the role

As the first point of contact for our clients and visitors, you will play an important role in creating a welcoming and positive experience.

Key responsibilities

• Greet and welcome clients in a professional manner

• Answer and direct phone calls, text message and emails

• Manage appointments, bookings and reception enquiries

• Handle general administrative and data-entry tasks

• Maintain a tidy and organised work area

• Assist the wider team with day-to-day duties

• Provide excellent customer service at all times

About you

• Has excellent communication and interpersonal skills

• Is friendly, approachable and professional

• Is highly organised and reliable

• Has good computer and administrative skills

• Can multitask and work well under pressure

• Has a positive, can-do attitude

• Previous reception or customer service experience is preferred but not essential

Benefits

• A friendly and supportive working environment

• Training and development opportunities

• Competitive salary